How is the return of funds to Weildberris?

Wildberry2
How is the return of funds to Weildberris?

Clients of one of the largest stores in Russia Wildberris sometimes find themselves in the following situation - they refuse their own order and want to return their money for the goods. In such a situation, buyers have a question, how can I return funds?

As a rule, money on return is transferred to the client’s account within a maximum of 10 days. But this will depend on a particular case. If the buyer wants to receive money for a bank account, which is indicated in the personal account, he will receive money after the 3rd day. But there are other methods of returning the funds spent on the website of the Wildberries store.

Return of money to Weildberris: Do I need to indicate your details?

  • If you purchased products on the website of the VILDBERRIS store and paid for the new thing using the card online, then the system should save data that concerns your bank card or your current account.
Return
Return
  • Money will be transferred to the accountwho participated during the purchase of a one or another product of the Wildberris store. During the return of money by bank transfer, your data must be coincided with the data indicated in your personal account.
  • If the data does not match, you need to warn the store. You will also fill out a hand -drawn application (the necessary example of this application can be downloaded on the official website of the Wildberris chain of stores).

VILDBERRIZ: How to make a refund, is it necessary to write an application?

  • If you decide to return the goods that you purchased in the Wildberries store, at the same time, you will have the return delivery by courier, then you will need to pay an amount of 200 rubles for the service.
  • In addition, you will also have to pay for different types of transport companies, for example, if some thing has not suited you, or you have chosen the wrong size.
  • The store can pay for transportation products only in the situation, if the goods came to you defective or its equipment is not the same as indicated on the store’s website.
Return
Return
Cause
Cause

There are several methods thanks to which you can get your own money for returned products back:

  • Cash. You personally take the money from the hands of the courier, or at the point of issuing goods.
  • Translation On the credit card.
  • Postal translation.

You can issue a return of personal funds using a personal account on the portal of the Wildberris online store. In addition, you can fill out the application. This is done at the VILDBERRIS SHILD SPU point or using the Wildberris support service, a comfortable way for you. Thanks to polite consultants, you will quickly solve your own problem.

To return the goods and receive own funds, the application is filled out as follows:

  • Download in advance a statement that you can find on the store’s website.
  • Fill in the application.
  • Take a picture or scan it. Attach to the appeal to the return of your own money.
  • Remove the photo or scan of the application by e -mail. It is indicated on the website of the Wildberris store.
  • The original application that you fill is sent by mail, indicating the address of the store itself.

If the data indicated in the details and the data from the personal account does not match, you must definitely apply for your own funds.

Return of money from Weildberris to a card of Sberbank or another bank card: Conditions

As a rule, the deadline for receiving their own funds on a plastic card is 7 days. But the main problem that can suddenly arise in many vILDBERRIZ clients - This is the fact that the originally paid money is transferred in automatic mode not to the card, but to the details indicated in the buyer’s personal account. Money can be used to pay for subsequent orders, or go to the card (if the client filled out the corresponding application for the refund).

To map
To map

From the very beginning, you will have to enter certain data in your personal account. This is not just the number of your card, but the next information:

  • Account details in the bank whose services you use.
  • BIC of a banking institution.
  • Your complete data (surname, name, patronymic).

Enter your own plastic card in your personal account by going to the count "My data". This action is considered single. When you fill everything correctly, the money will go to your card in automatic mode.

VILDBERRIZ - Cash Feast: Conditions

If you want to return the money by receiving cash in your hands, then go as follows:

  • Visit the nearest Search at the VILDBERRIS store.
  • Get cash.

At the same time, you must have a document that will confirm your identity. This can be a passport or another document that replaces it. Plus, you need to take the application form for a refund and report the confirmation code (it will be received on your mobile phone). In addition, while receiving the money you will fill out special documents.

Cash needs to come to the issuing point
Cash needs to come to the issuing point

Return of money for Wildberris: reviews

  • Svetlana: “I recently issued a purchase in the Wildberris online store. The goods received very quickly, but was a little disappointed in its own order. The blouse was not the size that I needed. I wrote a statement on the return of goods and money. I received funds after 10 days on a plastic card. Now I will choose things more deliberately, to choose a more attentive size. ”
  • Oleg: “When I returned my money for the goods, I indicated the receipt of funds in cash. I filled out a special application in advance, came on the indicated day to the pick -up point, filled out the relevant documents and received the money. I believe that the store in this matter works fine. ”
  • Igor: “I made a purchase on the website of the Wildberris store. I decided to buy a warm sweater and pants. Unfortunately, the sweater was a little big. He returned the goods back, asked for money in return. I received them on a card after a week. In the store and then I will buy the goods, I will only select the size more responsibly. ”

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Comments K. article

  1. 06/17/2020 at 07:10 Irina

    Since June 7, I can’t get a refund to the card. Constant unsubscribes about 10 days and silence. This is despite the fact that the three other amounts have already been returned (even for June 12), and one hung. Today is 10 days, I will wait and I will write a complaint to the Sberbank and the Prosecutor's Office. The managers contradict themselves with answers about the deadline for the methods of returning money ...

  2. 04/04/2020 at 22:40 Vadim

    All clients with gift certificates on the balance of Weidberiz were simply thrown !!!! They wrote that the certificate is no longer accepted!

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