In this article you will find out if there is such a service in the user of the Wildberries online store-extension of the storage of ordered things at the receipt points for customers. Read more about how much time the package is stored at the item of issuing an online store.
Content
Wildberry -An online store, in which there are about five thousand products of various brands. Its assortment has men's, women's, children's clothing and shoes. There are goods for beauty, cleanliness, there are toys, books, dishes, equipment, electronics and other products.
The online store has several advantages over other stores, in particular, thanks to the large number of points of delivery of goods throughout the country, you can get your parcel with free delivery, pickup or with the help of courier service. Shipment terms have its own storage and receipt of goods. Next, we will find out if there is such a service in the online store as storing ordered things and whether it is possible to extend the storage in Wildberry.
What time can an order at Wildberries self -explosions be stored?
Shop online Wildberries among buyers, it is known for its variety of goods and convenience in customer service. Not only is there a courier free delivery in large cities of Russia, but in all regional cities there are also issues of extradition.
Sendings also come there for free and any client can come there, get his departure. There are some rules. The customer can receive his goods on time, in particular:
- When choosing a delivery method, the client in his online cabbage can still indicate the date when he wants to get his package.
- The portal has a special form, which is enough to fill out and the service employees will take into account all the wishes of the buyer.
- If the client does not take his goods on the established date, then a report begins, a kind of time storage time.
- According to the rules, you can still wait with a departure from 4 to 10 days.
- But this should also be clarified directly in the departments, because at different points of extradition, there are different requirements.
IMPORTANT: It is recommended to call the client directly to the issue point and find out the exact information about the storage of the goods, if it is not possible to get it on time. It is also easy to check the tracking of goods in your online cabinet on the portal of the online store.
If your package has already arrived at the warehouse, then the status will indicate that the order - Ready for shipment. The client can safely come to the point during working hours and get his goods. There are times when there is no way to come on time, is there a service - to extend the storage in Wildberry? Further more about this.
Is it possible to extend the storage of goods at Wildberries?
If you need to adjust the date, the time of receipt of the parcel, then know that it is allowed only to change the date for orders that will deliver courier service Wildberries.
And at the storage point, the extension of the shelf life of the parcel is no longer adjusted. Although such a service was also possible before. To change the date, delivery time, you will need to go to your user office on the portal of the online store again Wildberries, And then do the following:
- Open the tab in the section of your personal account: my delivery
- Install - courier delivery
- It remains to choose a date, or rather transfer to a convenient time for you to receive a parcel.
IMPORTANT: If the goods have already entered the pickup point Wildberries, then extending the storage of goods will no longer be possible.
What can be done if the client does not have the opportunity to get the goods on time? Is it allowed to pick up the parcel to another, for example, a relative? You can find answers to these questions in the next section.
Obtaining an order by another person
Not necessarily when ordering the goods, if you have not paid for it in advance, indicate the recipient. The client who will pay the order will receive. If the payment is preliminary, then the owner of the account on Wildberris i must indicate the person who will take the parcel in his personal account. This is done according to the following scheme:
- Go to your office, in the recipient’s column, you should allocate a line - another recipient, and then fill out the rest of the lines that will appear.
- You can choose a line for receiving notifications, more precisely, SMS about receipt to the delivery point of the parcel: Receive information about changing the status of the order.
- It remains to press the key: Ordering of the order.
- How to change the password from the Wildberries online cubes?
- How to enter your office on Wildberries?
- How to find out your password on Wildberries?
- Why is paid delivery to the Wildberries issuing point?
- How is money returning to Wildberries?