Payment did not go to Weildberris: nuances, reasons, instructions for solving the problem

If the payment for Weildberris has not passed, the article will help to find a solution to the problem. It has a lot of useful information and instructions that will help you in this situation.

Content

Payment of VILDBERRIZ goods in the conditions of quarantine: nuances
Why is the payment for goods in Wildberries: Reasons not
The online payment on the world card does not pass, in other ways on Weildberris: shutdown of antivirus and firewall
Payment of goods in the Wildberris online store later
Call to the bank to solve the problem of payment to Weildberris: Instruction
Wildberry - payment did not pass, but the money was written off: reasons, what to do?
Wildberry - payment passed, but there is no delivery of the order: reasons, what to do?
Video: How to make an order on Wildberries? All about delivery. All about discounts. Product on Wildberries

Since the quarantine regime has been introduced in connection with the pandemia of a new coronavirus infection, since March thirty, two thousand twenties, most stationary stores have not been able to give people everything they need to live - the assortment has become meager and prices increased.

Read on our website an article on how is the return of funds to Weildberris is carried out. You will learn how to make a refund and what conditions exist.

However Wildberry He continued his work during self -isolation, and thanks to this he does not stop functioning now. Is it possible to make an order and get it during even such difficult conditions for people? What to do if the payment does not pass, or the money was withdrawn, but the goods do not arrive? Let's look at the common issues of buyers of this online store and find a solution. Read further.

Payment of VILDBERRIZ goods in the conditions of quarantine: nuances

Read all about Weildberris on this link. You will learn how to enter your personal account and place an order.

As already mentioned above, the store continues to accept your orders, since the complex economic situation has not been reflected in work at work Wildberry. In addition, in this network you can order goods at minimal prices, which is very profitable and economical for many people. But let's figure out what the nuances have appeared to pay for the goods on the official site Wildberry Even in quarantine conditions.

It is worth knowing: You can place an order, as before, but for its receipt, the stages have changed slightly. Wildberry I introduced an advance payment for the purchase online, without which you cannot place an order.

In connection with what happened to?

This was mainly affected by the situation with pandemia and the introduction of the self -isolation regime.
Now, after its cancellation, nothing has changed, since the creators and sellers of the site do not want to lose profit, if they suddenly abruptly introduce quarantine again and people are again banned from home.

What payments were excluded?

The well -known user cash outlet was canceled.

Based on the above, it follows that the company Wildberry will work exclusively on prepayment online. Purchases literally a few months ago were delivered to a special person (courier) to the buyer to observe safety during the pandemic. This situation aroused discontent among the population. Now in many cities, buyers are already taking the ordered goods on their own at the issuance points, but the situation with the prepayment has not changed.

It often happens that payment does not pass. Why? Read further.

Why is the payment for goods in Wildberries: Reasons not

Wildberryz did not pass the payment of goods: reasons

When you pay for the desired product online, an unpleasant situation may occur - there will be a problem with the enrollment of finance. The consumer enters the necessary data that is needed for crediting funds, pays for his purchase, but the money does not come to the store. What to do? Why is the payment for goods in Wildberries?

First you should find the reason:

The problem with the cache of the browser itself, which is used by the user.
Often, an antivirus or firewall of the funds, due to various reasons, is blocked by antivirus or firewall.
A visit to the user of an online store with VPN systems.
Some problems on the website of the store itself.
Problems with the bank through which funds were transferred.
The processing company is also capable of preventing payment by blocking payments.

What to do in such situations? To prevent problems with payment for Wildberry, read the tips below. Read further.

The online payment on the world card does not pass, in other ways on Weildberris: shutdown of antivirus and firewall

So, you have problems with the online payment? Does not go on the map Worldin other ways on Wildberry. Do the following:

Check the browser from which you paid for the goods. You need to make sure of its normal work and stability. Carry out the cache. For example, how to do this in Mozilla:

Go to the browser settings.
Choose "Privacy and protection", this section is on the left.
Next, select the subsection "Cooks and site data".
After you have taken all the necessary steps described above, find the button "Data deletion", click on it, ready.

There are also cases when antivirus and firewall installed on the user PC do not allow the payment to pass the payment, blocking it. What should be done in this case? It is recommended to turn off the work of these services for some time, while you make an order in the online store Wildberry.

What else can be done? If you use VPN applications, it is also recommended to interrupt their work.

Payment of goods in the Wildberris online store later

So, you cleaned cache and browser cakes, turned off the antivirus and firewall, but the payment for Weildberris still does not pass?

Make payment of goods in the online store later.
Wait a while-an hour or two, and repeat the payment for purchase for Weildberris.

What should be done next?

Just pay your purchase again.
The technical service of the site mainly quickly corrects the problems that have arisen with the service. You can call it a free number. How to do this, read in another article on our website.
After that, the work of the store will be restored and will continue in the form familiar to all users.

Below is another solution to another problem. Read further.

Call to the bank to solve the problem of payment to Weildberris: Instruction

Wildberrys may also have problems in which payment for the purchase is deviated due to a financial institution. What to do if you do not understand, in connection with what it was done? In such situations, it is recommended to call your jar, the card of which you use. How to act? A call to the bank to solve the problem of payment to Weildberris is carried out according to the following instructions:

Contact an employee of a banking institution and ask why you are unable to make a payment on the Internet and how to hold it.
The employee will ask you to be identified.
At the end of this procedure, he will ask several questions regarding payment. You will be asked to name the online store in which the purchase was made, the amount of your payment and its time.
Thanks to this data, the bank operator will be able to identify your transaction and you will have the opportunity to implement it.

Follow all the hints that a bank employee will give you. However, unpleasant situations happen when the bank does not find payment in its data. With what it can be connected?

Perhaps the payment made by you did not go to the banking base.

In such situations, you should call a processing company that is engaged in servicing the process of receiving payment in the online store Wildberry. Most often, the data of such an organization are posted on the official page of the site, or you can find them in the payment section. Tell the employees about the problem you have encountered. For the reason for the refusal in the payment, the employee will indicate you, after finding payment in the database. What is she lies?

Basically, this may be due to suspicion of fraud.
There are also ordinary malfunctions that occur in the network connection.

Solution of the problem: it is necessary to undergo identification of the card, after which its data will be entered on the white list. This will make it possible to make the necessary payment for you.

Wildberry - payment did not pass, but the money was written off: reasons, what to do?

VILDBERRIZ - payment did not pass, but the money was written off

Many Wildberris users face such a problem. Perhaps you are in a hurry, and the payment has not yet managed to pass in the system, but the money was released from your account. What are the reasons, what to do?

We must wait a bit.

How much time will it take?

Basically, the payment is made in time from fifteen to twenty to three minutes.

Due to the fact that the purchase carried out by you may be displayed on the personal account page not immediately, but with some late, you should wait for fifteen to twenty minutes. Such advice will give you any operator of technical support for the site. Often the solution to the problem takes place by itself and your order will be visible, as paid, in the list. It follows from this that it makes no sense to sound anxiety ahead of time about the problem that happened.

But what to do if 15 minutes. has passed, but the situation has not changed? You should look for the root of the problem. Get in touch with the employee Wildberry. How to do it? Ways:

Through the official public of the online store on social networks VK, Viber, Telegram.

After checking the information by a specialist, there will be several variations of decisions of this issue:

An employee of the company will correct a network error. The purchase will become visible in the list of delivery, and you will receive it to the place that you need.
The finances that you made for your purchase will be credited back to your card. And you can again order a thing that you liked.

So, payment was made and the goods are visible in the delivery list on your page WildberryBut the goods seem to be hanging somewhere-it does not come to the point of extradition. What to do, read on.

Wildberry - payment passed, but there is no delivery of the order: reasons, what to do?

So, you reboot the Weildberris website, on which you made a purchase, the payment has passed, but your order was never displayed in the delivery list. What is the reason, what to do? Here's the instruction:

Do all the actions described above.
If this did not help, contact technical support.
If for some reason you can’t contact an employee of the store by phone, then go to the official page of the store Wildberry.
Next, find the button "Profile" And click on it.
Now the button "Feedback" In the LC will help you find a specialist and write him about your problem, which he will help to eliminate. This button is located at the top of your profile. Your appeals should open, full of them. This will happen only if there were questions for technical support on your side.
Write the appeal with a full description of the problem and click "Send".

"Create an appeal" - Another button that will also be useful to you. Where to find her? It is located on the right. The form will open. Do the following:

Designate the topic of your circulation in the window that will appear on the screen. Be sure to indicate the name of the topic, that is, you should make a description of the problem in a few words.
After that, add the main text of the description. What to write about? Express the whole essence of the problem.
After you have done this, a response with the decision will be sent to you during the day.

However, it is worth considering that it all depends on the number of messages sent to technical support from users. If there are many, then the message with the answer can come later, especially if on Wildberry There are technical problems with the service.

As a result of technical problems, the purchase will not be paid or will not be displayed in the list of “purchased” Wildberry. This can happen. In this case, it is recommended to carry out the following actions:

Click on the button "Profile".
You will open a menu in which you must find a button "Go out".
Next, you should again log in on the site. Enter your phone number.

After you, a list of orders will be presented, just select the right one. All the necessary information should appear on it - payment, delivery, etc. Using the above instructions, you can solve your problems that appeared as a result of ordering the goods on Weildberris. Just follow the stages or contact technical support. We are sure after 15 minutes. All problems will be resolved. Good luck!