The video is not added to the dispute on Aliexpress: what to do? Why can't I post and send a video to Aliexpress: Reasons

The video is not added to the dispute on Aliexpress: what to do? Why can't I post and send a video to Aliexpress: Reasons

Insert on Aliexpress Video in the dispute is simple. Read the article to know all the information.

On the Aliexpress Everything is done for the convenience of customers. If a person bought goods on this largest Internet site, then he should get a quality thing in the declared period. If this does not happen, or the product comes poor quality, then the buyer has the right to open the dispute.

  • In order for the dispute to pass quickly and efficiently, you need to provide all the necessary evidence of the poor quality of the goods, namely the video.
  • But it often happens that you can’t download the video, but you need to do this as quickly as possible.
  • Why is this happening and how to send a video to Aliexpress? You will find answers to this and other questions in this article.

I just can't upload a full -scale video for Aliexpress

I just can't upload a full -scale video for Aliexpress
I just can't upload a full -scale video for Aliexpress

If you read the article and do not know where the video can come from when you get a parcel from Aliexpress, So, you have not yet made purchases on this trading Internet site, or you did not have controversial situations.

  • The video must be removed when unpacking the parcel of the house. This is evidence of the quality of the goods. If you ordered one of the equipment, be sure to shoot on the video how the device operates.
  • To make purchases on Ali, you need to register here.
  • Read article on our websiteHow to do this in several clicks.
  • You can also watch a video instruction And register on it yourself.

So, you can’t upload a full -scale video to Aliexpress, what to do? Previously, buyers could upload any video, now - no more than 500 MB. Buyers may have the following problems:

  • the video does not load at all;
  • the load hangs and nothing happens further;
  • the departure button is inactive.

If you decide to download a video file through third -party resources, then remember the following:

  • Previously, you could download the video via Yandex or Google Disk. However, not all sellers suited it. Many discouraged that they could not open the file, and thereby slipped away from responsibility, since the video is the main evidence of the poor quality of the goods.
  • The download of the video file to YouTube is not suitable. In China, this video hosting is blocked.

Each situation is individual and you need to understand in more detail to find out the reasons for the problem, the ways to eliminate or exit it, but about everything in order.

Why can't I post and send a video to Aliexpress: Reasons

Why can't I post and send a video to Aliexpress: Reasons
Why can't I post and send a video to Aliexpress: Reasons

When the problem appears, I want to immediately find the reason to eliminate it faster. During the dispute, it is important to quickly send evidence, otherwise the term of protection of customers will expire, and then it will be impossible to do anything. Reasons why it is not possible to post and send a video on Aliexpress may consist in as follows:

  • Not input to Aliexpress. It happens that we open the page automatically, some personal data is displayed on it, as the site remembers the history of visits, writes cache and cookies. But, to make an order, open a dispute or upload a video, you need to log in.
  • Failure in work Aliexpress. Leave the site, close the site and open it again. Enter the input and the problem should leave.
  • A failure in a PC or laptop system. Reload the modem or computer. Go to the site again and log in.

If you have done all these actions, but nothing helped, then you will have to use a special resource to download files. Administration Aliexpress Recommends to use the video in the dispute service Mediafire. It has simple registration and many different free tariffs. Read more about this below.

How to lay out, insert a video on Aliexpress | AliExpress | Ali in dispute through Mediafire: Instruction

How to lay out, insert a video on Aliexpress | AliExpress | Ali in dispute through Mediafire: Instruction
How to lay out, insert a video on Aliexpress | AliExpress | Ali in dispute through Mediafire: Instruction

The Mediafire website is not popular with Russian -speaking Internet users, as it does not support the Russian language. But on Aliexpresswith it, you can lay out a video file in a dispute. How to lay out, insert a video on AliExpress in a dispute through Mediafire? Below is the instruction.

Register on the site Mediafire by this link. First, click the button, as shown in the screenshot or pass the authorization through the facebook.

How to lay out, insert a video on AliExpress | Ali in dispute through Mediafire: Instruction
How to lay out, insert a video on AliExpress | Ali in dispute through Mediafire: Instruction

Then the page with the choice of tariffs will open. Press the very first, it is free.

How to lay out, insert a video on Aliexpress, Ali in a dispute through Mediafire: Instructions
How to lay out, insert a video on Aliexpress, Ali in a dispute through Mediafire: Instructions

Enter your name and surname Latin, e-mail and come up with a password. Put a box if you accept the agreement and press the blue button.

How to lay out, insert a video on Ali in a dispute through Mediafire: Instructions
How to lay out, insert a video on Ali in a dispute through Mediafire: Instructions

Now you have an account on this site. Pour the video from your computer.

How to lay out, insert a video in a dispute through mediafire: Instructions
How to lay out, insert a video in a dispute through mediafire: Instructions

Then put the file so that it becomes available to public viewing.

How to post a video on Aliexpress | AliExpress | Ali in dispute through Mediafire: Instruction
How to post a video on Aliexpress | AliExpress | Ali in dispute through Mediafire: Instruction
How to insert a video on Aliexpress | AliExpress | Ali in dispute through Mediafire: Instruction
How to insert a video on Aliexpress | AliExpress | Ali in dispute through Mediafire: Instruction

Copy the link and insert in the dispute to the customer.

Advice: You can first try to throw off this link to someone from friends. If a person freely opens it, even without registration on the resource, then everything is in order. Now the customer will not turn away that he cannot open the video.

Open the dispute, send the video and defend your rights. It often happens that the customer agrees to return the money for the goods so that the buyer does not open the dispute. After all, no one wants to spoil the trade reputation. Therefore, try to agree with the customer first, and if he does not make concessions, open the dispute and post a video with evidence.

Video: disputes on aliexpress: how to attach large files to dispute



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