What to do if you can’t go to Aliexpress with the right password? The entrance to Aliexpress does not work: Reasons

In this article, we will talk about why the entrance to Aliexpress It may not work and how to solve this problem.

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Aliexpressit is an excellent service for making online purchases. But sometimes this advantage is overshadowed by the fact that various kinds of errors arise on the site. In particular, some buyers experience difficulties with the entrance to the site, when for some reason it is not possible to enter. Let's talk with you, what to do if it is not possible to enter Aliexpress.

I can not enter Aliexpress - forgot the password?

If your personal account on Aliexpressyou do not load you, then you could just forget the password or write it wrong. To get started, check that you have a Capslock key. If this button is activated, then all the letters will be large when writing, and since Aliexpresssensitive to the register, then he will not miss such a password.

Then make sure that you have the right language. Sometimes it does not switch and it turns out that instead of English, the password is entered in Russian.

If you go in and then fail, then you will have to restore the password. The recovery procedure is not complicated at all and does not take much time. We talked about it in detail here.

What to do if access is closed to Aliexpress?

In some cases, you can face the fact that Aliexpressdoes not open at all. There are several reasons why access to the site can be closed:

On the site, goods with improper quality or prohibited for sale within the country were found, for which Roskomnadzor blocked it.
The site conducts technical work that forced the developers to temporarily close the site.
Aliexpressupdated access to it.
In rare cases, a failure may occur on the site due to which it has become unavailable.

You cannot influence the solution of such problems in any way, just wait. Within a few hours, everything is decided. Although, sometimes the administration takes a little more time, but in any case, all problems will be eliminated.

In some cases, problems may be due to the browser used. In this case, to exclude all of the above reasons, try the following:

Open the site in another browser. If you did it, then update the one used before.
Activate a turbo mode. If the Internet is too slow, sometimes such a function helps a lot.
Open the site from a mobile phone. If you succeeded, then there is some kind of failure on your computer.
Try to remove cookies and cache. It happens when a lot of these files accumulates, the browser may not work quite regularly.

Why can't I enter the Aliexpress Personal Account with the right password?

Some users also say that on Aliexpressit does not come out even with the right password. Do not worry about this. This phenomenon may be due to the fact that an update is being made on the site and therefore some functions work incorrectly. Try to wait and go again for a while.

Another problem can be hidden in your antivirus program. Often antiviruses count Aliexpressharmful and do not allow it to use. Try turning off the program and see if there will be Aliexpressyou work for you. If so, try adding the site to the list of trusted.

If no solution to the problem of the problem helps, then try to restore the password, or contact the support service and describe your problem.

The account is blocked by Aliexpress

If you open your account on Aliexpressand you see the message as in a screenshot, this indicates that your account has been blocked. To begin with, let's find out if you are to blame or not.

As a rule, the account is blocked in the following cases:

You have not confirmed your account. As a rule, in order to activate the account, three days are given. After that, the page can be blocked at any time.
You are suspected of fraud. A similar situation may arise if you constantly pay for purchases from different bills, other people's wallets, other people's cards and so on.
You often open disputes. If you are often trying to argue with the seller that its product is poor -quality and require compensation, and also unreasonably open disputes, then be prepared for the fact that sooner or later you will be blocked.
You bought goods bypassing Aliexpress. If the seller offers you to pay for the goods bypassing Aliexpress, then this is considered fraud. The same applies to buyers, if they offer to do something bypassing the system, then they will block for this if the seller complains.

What to do if the account on Aliexpress is blocked?

If fraud on Aliexpresson your part, it takes place, you are unlikely to be restored to the account. Usually, in such cases, constant lock is applied. You can only create a new account, but keep in mind that all data should be new, and the old ones should not appear anywhere. In general, experienced buyers even advise you to change the IP so that all the data differs. If suddenly the administration sees a connection between your two accounts, then you can also be blocked.

If you are sure that you did nothing wrong, then you will definitely restore access. After the entrance, a link with this inscription will be displayed:

To make recovery faster, write to the support service and discuss the current situation. If you know for sure that you did nothing bad, then they will definitely help you.

Why can't you go to AliExpress from a mobile phone?

Mobile applications may encounter certain problems Aliexpress. In some cases, the cause is a banal failure. This is inherent in any program and is the norm. Just try to restart it or restart the phone. Otherwise, all the reasons are almost the same as in the full version of the site. Nothing depends on you here, just wait until the failure is eliminated.

Be sure to make sure that the Internet connection is stable. Sometimes mobile networks do not differ in stability, so the connection may well disappear.

Other problems with the application are identical and similar to the problems of the computer version: for example, an error with a login or password. Carefully see that at the entrance to the site all the data is correct.

Why can't I go to AliExpress with VKontakte or Facebook?

Many ties an account for a quick entrance on Aliexpressto social networks VKontakte and Facebook. This allows you to go to the site very quickly. By the way, in official communities there are even special catalogs that allow you to add goods to the basket from there and make orders.

If you enter Aliexpressit does not go through social networks, then decide what the problem can be caused. Usually these are all the above reasons. If the social network itself is to blame, then control that it works without problems, and your account is not blocked.

If there are no problems with the social network, then write the support service and ask for help with the solution of the situation.

Given all of the above, we can safely say that most of the problems with the entrance to Aliexpressit is decided independently and in just a couple of hours. If, for example, in the morning you could not open an account, then in the afternoon or evening it will definitely work out. In the case of blocking, it will need to be removed independently. In the rest, the situation remains just to wait.

If none of the above reasons is suitable for you and it doesn’t work out to solve the problem, then write to the support service Aliexpress And ask for help with the solution of this situation.