Website iherb it is considered the most popular in the world for the sale of goods to maintain health. Therefore, it is not surprising that every day millions of orders are executed on it.
Content
Many are interested in the question of how much the order will go, and how to track it. Read more about this in this article.
How to track an order with iHerb?
- After the order with iherb is paid online, the next day, data will be provided to track the parcel. After transferring the order to the delivery department, he is assigned a code consisting of numbers or letters and numbers.
- To determine the location of the parcel, go to the Iherb personal account. Go to the "Orders" section, and in the information about the order, find the number assigned to your package. With it, you can track the parcel on the website of the transport company that you have chosen.
We also advise you to read the article How to change the password and email to iherb: Instruction
Determination of location using DHL
- If you made an order on the iherb website, and selected a delivery method using DHL, the package will be assigned a special number of 10 digits or code with 17 digits and two letters.
- With it, you can track the order to the door, because DHL is engaged in courier delivery to the house.
Delivery from iherb using "New Mail"
- This option is suitable for customers from Ukraine. For 5 years, the delivery service "New Mail" has been cooperating with Iherb. Delivery of orders is carried out for 1-1.5 weeks.
- In the application of this service, you can find a tracking number, and track the parcel in real time. As soon as the parcel arrives at the issuance point, SMS notification will come to the client’s phone.
Tracking the post of Sweden
- When applying for delivery with the help of Sweden mail, it is delivered through the Russian Post. The numbers consist of alphanumeric code.
- First there are two letters indicating the weight of the package. Re - These are small -sized packages in which orders weighing up to 1.8 kg are sent, and CD Standard premises are indicated, weighing from 1.801 to 2.720 kg.
Global Aviation Sender with iherb
This service suggests that the Iherb website independently selects an affordable carrier that will deliver the order to the nearest issue point or to the house.
Getting the parcel is carried out in several places:
- in the branches of "Russian Post";
- at the points of Pony Express;
- at the points of the 5Post service located in the Pyaterochka retail network;
- at the points "Sberlogistics".
Tracking with Boxberry
- Most customers of the IHERB site make out delivery through the company Boxberry. She has not only post offices, but also issues of issuance at which you can pick up the order at any time.
- Tracking can be done using the “Parculry” service. In the appropriate field, enter the number and click "Transvise". Not only delivery time will be spelled out there, but also the place where the order is now.
Pony Express services
- Delivery is carried out to the door of the person who made an order. If the service does not deliver to the house, the package is sent by a courier company EMS. If you have difficulties with the order, you can seek help in support of the service.
- You can track the parcel only through 48-72 hours After making an order. This is due to the fact that Iherb transfers the delivery service all the necessary information.
- Tracking can be done by phone number 8-800-234-22-40 or on the site.
- You can receive an order by presenting a passport in the name of the person on whom he was drawn up on the site.
- The package is stored in issues of no more than 10 days. After it is sent to the Pony Express warehouse, where it will be stored for 28 days. If the order is not taken, it is disposed of.
5post postmate in the Pyaterochka trading network, Sberlogistics service
- Obtaining an order is carried out at all points of the 5post service. It will be necessary to specify the security code that first comes to the recipient’s phone.
- If you are registered on the 5post website, this code will be indicated in your personal account. The customs control of the parcels is carried out by the company GBS. If you need the participation of the client in customs clearance, a text message is sent to the phone.
- After the package is delivered to the issue point, it will be stored for no more than a week. After the order with the iherb, it goes to the 5post warehouse, after which it will be stored there for 15 days. In cases where no one takes the parcel, it will be disposed of.
- Determination of the location of the parcel is carried out using a special number that is assigned to it, and coincides with the order number. If desired, you can get additional information by calling the 5post hotline number.
- Similarly, you can track and receive the parcel using the service "Sberlogistics". The only difference is that the order is stored not 15 days, but 21 days. The order can be delivered not only to the issuance point or postmate. If desired, you can place an order so that the courier delivers it to your door.
How much to wait for an order with iherb?
- How much to wait for an order with iherb? The delivery time of the parcel depends on the selected method. The DHL service delivers during the week. Despite this, the optimal delivery time is indicated - 2 weeks. This is due to the fact that unforeseen circumstances may arise.
- If you place an order by selecting free delivery without the possibility of tracking, then the package can go and 2-3 months. Opposite each delivery method, the minimum and maximum delivery dates are indicated, so when choosing a service, they should be taken into account.
- Given that Iherb warehouses are in America, orders are delivered to different countries by aircraft. Often the delivery time is changing.
This is due to such reasons:
- malfunctions with air transport;
- customs delays, etc.
Sometimes the client may need to additionally pay for the duty at customs, imported taxes or additional interest. All these additional amounts are not included in delivery, so the account for them arrives in addition when placing an order.
What to do if an order with iHerb is not tracking?
- If you decide to track the order with iherb, but the system does not work, wait a few days. It is possible that technical problems happened on the site. But on Boxberry services, the ability to determine the location appears only a few days after placing the order. If you cannot see the location of the order within a week, write on email of technical support of the site - russia@iherb.com.
- If you made delivery by the DHL Global Mail service, but did not receive an order, after 90 days you can apply for compensation compensation. On other services, you can get compensation earlier. To withdraw money, you need to contact the technical support of iherb, to transport or courier delivery.
Delivery with iherb: reviews
- Alexandra, 34 years: I regularly make orders on iHerb. Sometimes delivery takes 7 days, and sometimes you have to wait 2-3 weeks. It is convenient that you can track the parcel.
- Alina, 28 years old: I prefer to draw up delivery before postmate, because it is convenient to pick up the order, and you do not need to adapt to the work schedule of post offices. On average, delivery takes 1-2 weeks. I have never had to wait more than 15 days.
- Elena, 35 years old: I live in Ukraine, and earlier the delivery of parcels with iherb took 2-3 weeks, and its delivery cost a lot of money. Now it is convenient to place an order, because the delivery is carried out by “New Mail” at affordable prices and for a small amount of time. Last month I received an order in just 10 days.
As you can see, to say exactly how much the order will go from the Iherb website is impossible. It all depends on the choice of delivery service, weather conditions and other factors that do not depend on the company. If desired, you can track the order. To do this, find out the track number in your personal account, and enter it on the website of the company that delivers.
I ordered several times paid and free delivery. Always comes the same time.