Aliexpress requires passport data for customs: is it necessary to indicate your passport data? Why does Aliexpress ask for passport data? How is it right and where to enter passport data on Aliexpress through a computer and phone?

Almost all users are faced with the requirement to provide passport data Aliexpress. In the article answers to questions: who can request such information, in what cases and what to do if you do not want to share passport data at all.

Content

Why does Aliexpress ask for passport data?

So you have successfully passed the procedure registration on the website Aliexpress, and you first order It has long become a story.

However, at some point, something went wrong and you received a request to provide your passport data. Let's try to figure out what exactly was “wrong”, who sent a request and whether it was worth sharing such confidential information.

When did the request come?	Who sent a request?	Why?	What to do to the buyer?
During the registration procedure in Alipay.	The administration of the payment system.	In connection with toughening safety rules and in accordance with the current legislation of the Russian Federation.	• provide data. Or • refuse to register in this payment system.
When paying for an order.	The payment system you use.	You make a payment, the amount of which exceeds the amount permissible for the unidentified user of the system.	• Contact representatives of the payment system, get a consultation and go through the identification procedure. Or • Use another payment method. Or • refuse to buy.
After payment of the order.	Aliexpress security service.	For some reason, you were suspected of unlawful actions.	• Contact the security service, get advice, provide all the necessary data.
After sending the order by the seller.	Representatives of the carrier company.	For customs control.	As a rule, the buyer’s passport data is required by commercial services of express delivery. Pay attention to this when placing an order.

In addition, do not discount malfunctions in the system and other technical problems.

Important: passport data is provided only after consulting with a representative of the service who sent a request! Be careful!

Do I need to indicate your passport data for Aliexpress, is it safe?

Representatives Aliexpress Send a request to provide passport data only in case of emergency. And, as a rule, such a request is associated with suspicion of the implementation of unlawful actions.

That's why

contact Aliexpress security,
find out what caused this request,
if necessary, provide the requested data.

If this is not done, the system will bring you to the lists of unreliable customers.

What will happen if you do not give passport data for Aliexpress?

If this is not done, the Aliexpress security system will bring you to the lists of unreliable customers. In this regard, you will not be able to carry out any actions on Aliexpress.

In some cases, the refusal to provide information can lead to a complete blocking of a personal account without a chance to restore.

If you refuse to provide the passport data of the carrier company, then your order will not pass the customs clearance procedure and will be returned to the seller. To return funds to the account will have to open a dispute on Aliexpress.

Where to enter passport data on Aliexpress?

If the request is sent Aliexpress, the form for filling in passport data appears automatically. In another case, you will receive a short notice that the request for passport data was sent to your email address.

If you have not found a request in your mailbox, check the folder Spam.

Standard email from an official carrier Aliexpress SPSR

In an electronic letter of request, you will find a link, after the activation of which, a form for filling will appear. In the form you need to specify

Full name of the buyer.
Type of document.
Series and document number.
Date of issuance.

Letter with a link to fill out a form from SPSR

How to enter passport data on Aliexpress through a computer and a mobile application?

The form of filling is extremely simple and intuitive. Carefully read the explanations next to the windows for filling and clearly follow them.

Aliexpress asks for identification data for customs: what to introduce to a non -resident of Russia?

Unfortunately, in this case, simplified identification is impossible. Try to draw up a bank card and pay for purchases for Aliexpress Through her. In this case, a bank card serves as a document confirming your identity.

If the request for passport data was received from the carrier, contact the company representative using a hot telephone line and try to find out all the questions you are interested in.