How to return the money from Aliexpress to a Sberbank card, can it be returned to another card? Why does Aliexpress not return the money to the Sberbank card

Return with Aliexpress The Sberbank card is performed quickly. If you have problems, look for advice in the article.

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Purchases on Aliexpress, as well as acquisitions in other online stores, it is convenient to pay using a bank card. It is enough to enter your data and data data, and payment is made instantly. But what to do if the return is made to Ali? How to return the money to the Sberbank card?

How to return money from Aliexpress to a Sberbank card?

If you are not registered for AliexpressStudy article on our websiteHow to do it quickly. Also look video on this linkTo know everything about purchases for Aliexpress.

The buyer may need a refund that he paid for the chosen goods if the goods have come poor quality or delivery time expires, and the parcel has not yet arrived. To return money with Aliexpress On the card of Sberbank, you must first open the dispute.

This must be done immediately after receiving a poor -quality product with the provision of all the necessary evidence of this fact (photo or video).
You need to open a dispute a few days before the expiration of the order delivery time.
But it's okay if you did not have time to do it. You can open the dispute within 15 days, even after confirming the receipt of the goods.

If these 15 days have not yet passed, then on the product page you will see a record that you can open a dispute. To do this, go to the section "My orders" and select the necessary order by clicking on "Read more".

If the record "Open dispute" There is on the product page and it is active, boldly click on this inscription and perform all the necessary actions to open a dispute.

After that, when the dispute is held and closed in your favor, the seller must confirm the decision on payment. Find out that he agrees to pay money in «Personal account ". To do this, go to "My orders" And click on "Refunds and disputes".

This tab has all the data on your disputes. Near the order is its status and there is an active inscription "View data". Click on it and go to the page with detailed information about the dispute.

The seller has decided the status of the buyer

On this page you can see whether the seller is going to return the money or not. If in the status line you see a green inscription “The dispute is closed. Only a refund ", this means that within two weeks the necessary amount of money will be paid from the seller’s account.

If two weeks have passed, and the money is not returned, then you should contact the support service Aliexpress. Money from this trading platform is returned to the account from which the order was paid. Therefore, if you paid for the goods from the Sberbank card, then the money will return to her account.

Advice: If the seller does not agree with your conditions, ignores or refuses to return the funds, then do not undertake anything, but wait until the dispute goes to the stage of the claim.

In this case, the site will be considered by the site administration. When the decision is made in your favor, then the money will automatically arrive at the card account within 3-10 days. Opposite the order will appear status "Payment processing".

Is it possible to return money from Aliexpress to another card of Sberbank?

As mentioned above, you can return the money only to the expense from which payment was made. If the card was lost or blocked, then this is exclusively your problem. However, such a problem can be solved, since the money is credited not to the card, but to its account.

If you have several cards to a bank account, then the money received from Aliexpress As a return, you can get at the bank. But remember: this is possible provided that the account is valid.

Why does Aliexpress not return the money to the Sberbank card - what to do: tips

If the order is canceled or the dispute is decided in your favor, and the seller agrees with the return of funds, then it is necessary to wait a few days and the money will return to the account. If more than ten days have already passed, and there is no money, then a few reasons why this happens:

The seller still did not confirm the return. You can verify his actions on the page "Refunds and disputes"As described above.
The payment is hung. It happens that the trading platform system works incorrectly for various reasons.
The enrollment occurred at the alipay account, and not to the card account.

To get rid of the problem, try to fulfill the following:

Write a message from the administration Ali express With a request to eliminate the problem.
Contact the bank and find out if there was money to be credited to your account.
Check the settings Alipayso that the money does not enter this system, but about the bank card account.

Aliexpress - This is a proven and reliable system. A refund can be made without problems, but with the consent of the seller or by decision of the site administration. Therefore, if there are any difficulties, write to the support of the trading platform and the problem will be solved quickly and simply. Good luck!