Tricolor TV does not show channels: reasons, what to do?

If you need to find out the reason for the problems with Tricolor TV, read our material.

Sometimes when the TV is turned on, the spectators of Tricolor TV unexpectedly instead of the desired programs or films see a message on the screen that there is no signal or access. And what does the mysterious inscription mean: “Coded DRA channel” is a mystery for the vast majority of people.

Why this happens and how to solve the problem - let's look at the options offered by the technical support service Tricolor TV.

The main reasons for the absence of a signal of Tricolor TV

A message about the absence of a signal - a TV or a satellite receiver itself can serve (in the latter case, the receiver reacts to pressing the OK button on its remote device).

If the receiver performs the command of OK from the remote control, this means that the signal could abuse:

• Due to the small size of the satellite antenna (about half a meter in diameter), its poor tuning or adverse weather conditions (precipitation, fog, severe cloudy).
• Due to the failure of the antenna settings, for example, as a result of mechanical exposure. In this case, it is advisable to call the craftsman to set up or try their strength, slowly changing the focus of the antenna and freezing for a few seconds to give her the opportunity to catch a signal and broadcast the picture on the screen.
• The signal disappeared not on all channels, but selectively - most likely, transponders were replaced (in other words, the frequency through which the channel broadcasts). To solve the problem, you should re -scan the channels - automatically or manually (from the remote control in the “Channel Search” bookmark in the receiver menu).
• Due to the breakdown of the converter (you can only fix it with its replacement)
• Problems with the cable on the way from the antenna to the receiver (cliff or violation of integrity).

Advice: to find out how high -quality the signal from Tricolor TV comes to your TV, it is enough to click on the “F1” or “I” button at the distance. On the left below the screen should arise a scale of the signal power force, and on the right - the level of quality. It is believed that a good signal should exceed 70% for both indicators.

If the receiver does not perform the OK command from the remote control, then this means that the signal could abuse:

• Most likely, information about the absence of a signal issues your TV, for example, because the receiver is not connected to that nest. To switch to the correct entrance, you need to click on the Source button on a television remote control.
• Sometimes the receiver outputs can be switched in accident (for example, in the GS 8306 model - a button in the upper left corner of the distance). The error is easy to identify by a burning indicator on the front of the device on the left (if it is turned on from above, then the RCA output is active, if in the lower-HDMI.
• Message about the absence of access or about the coded DRE channel.

To begin with, check if you are an active subscriber Tricolor TV. You can find out about this in your personal account or on the official website of the service supplier by scoring your satellite receiver in the subscriber section.

If you are an active subscriber Tricolor TV:

Check the correctness of the receiver and smart card, the possibility of identifying the receiver ID-number (in the “Status” submenu).

• If the receiver ID-number is not identified, then for smart cards like GS 8306, GS 9303, GS 8302, GS 8304, GS 8300n you can try to turn off the device from electricity, remove the card and insert it again.
• And for those devices that work without smart cards (such as MPEG2, GS 8300, GS 8300M), the cause of such an error can be a breakdown of the internal access module (only qualified repairs will help here).
• If the receiver ID-number is identified, and the subscription is in the active status, then you can try to return the device to the factory settings and start the scanning of the channels with the setting master.

Attention: After turning off the receiver from the power supply for a period of more than three days, automatic coding of the channels is possible. To restore the work, you need to get the activation key: turn off the receiver for 1 minute and turn on again, check the operation of the infochanal, switch to the “film screen” and leave in this position for a period of 8 hours to a day. After this procedure is performed, the television channels must occur.

• If the TV shows only a dozen free channels, it may be time to pay for the television broadcasting service on one of the paid packages.

Advice: If you could not cope with the problem, then you can always consult with specialists from the technical support service of Tricolor TV by phone: 8-800-500-01-23, 8-812-332-34-98.

Video: Why did the Tricolor TV signal disappear?