Reasons for the closure of the order for Aliexpress.
Content
Aliexpress is a well -known trading platform. Here you can find anything at the lowest prices. At the same time, upon receipt of goods of inadequate quality, you can return the money. But beginners often have many questions regarding the payment of goods of the refund. In this article we will consider closed orders.
Why is the order closed to Aliexpress after payment: Reasons
In general, working with the site is safe. But there are several nuances. So you made an order, and some time has passed, and you see a note “closed” in the order list. This can happen for several reasons.
Reasons for the closing of the order:
- Confirmation. This happens if you confirmed the receipt. Usually after that the order closes.
- The dispute is closed. The order is also closed if the dispute is resolved and there are results. It doesn’t matter here anymore whether you will shake the loss or not. In any case, after the expiration of the dispute, the order is closed.
- After the cancellation. It often happens that you made an order, and then changed your mind. If the seller has not been sent or you have not paid for the purchase, the order is closed.
- Freezing. This is the most common reason. On Aliexpress, not all sellers are reliable. This is due to the dubious reputation of the seller. Then the site simply freezes all orders. But you should not worry. If it is confirmed that the seller is a fraudster, the money will be returned to you.
The status of the order is “closed” to Aliexpress: what does this mean how to return the money, is it necessary to open a dispute?
It all depends on what reason your order was closed. If you confirmed the receipt, you can open the dispute and return the money for the inappropriate product.
If you have not received the goods, then you should not confirm receipt. It is necessary to open a dispute due to the lack of goods.
If the dispute is closed due to the seller’s dubious reputation, then wait for the trial. Usually money comes to the account after 7-14 days.
If you changed your mind and canceled the order, then you should wait for the seller’s confirmation. If he did not send the goods, then the money will be returned to you. But if the package is sent, then wait for its receipt. In this case, the funds are not returned.
The order is closed, after the expiration of the delivery and protection period. You need to track the state of the order and not close it. In case of non -receipt, open the dispute.
As you can see, Aliexpress is a reliable platform that guarantees the receipt of goods or money.
Video: Closed orders for Aliexpress
Hello! Please help me figure it out. Today I registered, received a coupon for $ 4, started buying. Entered all these cards, confirmed the use of the coupon, and pressed all confirmations. And in the end, the status of the order “Closed”, with a postscript: We Regret to Inform You That The Recent Usent Use of Coupeon (S) In Your Order Has Been Identified As Being in Vilations Outlined in Outlined Rules General Rules General Rules General Rules General Rules Generaliansel? YOUR ORDER Will BE CANCELLLED, and ANY PAYMENTS YOU HAVE MADE (Excluding Any Fees or Chairs Which Yove Made to Third Parties) Will Be Returned to Your Account. I translated the text, but I don’t understand that they are not satisfied there? And how to return to the purchase? My 134 $ on the card or they were written off (there is no way to check). Who had such situations, what do you say? Thank you in advance!
Can I find out what in the end, you were returned to the money on the card? I have a similar situation.
I also have exactly the same situation I don’t know what to do .. The money was written off, and the status is closed. He turned to the technical support and wrote to the seller, the seller does not answer, and the support sends those support simply templates where the car apparently writes, not the person. I do not know what to do..
Apparently we are no longer enough. And the buttons open the dispute - no.
Technical support is still dynamite.
The same is the most incomprehensible, will the money return? What kind of scam?
I worry the same garbage type because of the coupon everything is abolished and the money will be returned, but there is no buttons to open the dispute, what to do?
The same thing happened to me. People, unsubscribe, returned the money?
Do I have the same situation? How to return the money? Returned to you?
I have the same situation with a newcomer coupon for $ 4 money from the card was withdrawn, and the order was closed. Who came across this, tell you the money returned to you?
today and my money flew off the card, and the order in the status is closed ... I used a gift coupon from Ali.
The money did not return $ 126 !!! It has been a week. Who to write for a return?
Well, I wrote off $ 1.08 + a newcomer coupon. And the order is closed. Well, at least I am glad that I didn’t order a lot.