In the review, all possible answers to the questions: why can't I go to Aliexpress what am I supposed to do?
Content
- Why can't I go to my personal account, profile, to my page, to my orders for aliexpress from the computer, although the password is correct: possible reasons
- I can not enter the Aliexpress account: problems with the browser
- I can not enter the Aliexpress account: Errors when entering a password
- I can not enter the Aliexpress account: Possible account blocking
- Why can't I go to an account from a mobile phone to Aliexpress?
- How to enter Aliexpress in Russian if you forgot the password?
- Video: how to avoid ban on aliexpress | Rules Refund AliExpress
Why can't I go to my personal account, profile, to my page, to my orders for aliexpress from the computer, although the password is correct: possible reasons
Sooner or later, all users of Aliexpress are faced with the problems of entering the Personal Account. The table contains possible reasons for incorrect operation of the sections of the site Aliexpress and the user’s algorithm in each individual case.
You can familiarize yourself with detailed information about the site section of the site by clicking on link.
| Possible reason | User actions |
| Details in the work of the site. |
Wait 2-3 hours. If desired, write a message to the site support service. |
| Engineering works. | The site administration always notifies the time of technical work. Carefully study the information on the main page of the site. |
| Site update. | Wait 1-2 hours. |
| Problems with a browser installed on your computer. |
• Change the device. For example, try to go to the required section of the site from a smartphone or tablet, and not from a stationary computer. • Try using another browser. • Connect turbo mode if you work with Opera. • Clean the files saved in the cache and deleting cookies. • Try to repeat the entrance using incognito mode. |
| The site is operated by the antivirus installed on the user device. | Enter the Aliexress website to the so -called trusted zone. The algorithm for creating a trusted zone is described in the section of your antivirus certificate. |
|
The browser remembered the erroneous password and enters it automatically. The user enters an erroneous password. |
Even if you are sure that you enter the login and password correctly, insure yourself and check: • input language; • Caps Lock button, etc. After checking, enter the data again. |
In addition, you can use the following methods:
- authorize through the base site Alibaba;
- authorize through any of the social networks to which your account is “attached” to Aliexpress;
- try to go to your personal account through a function You recently watched.
I can not enter the Aliexpress account: problems with the browser
Your actions for problems with the work of the browser are described in the previous part of the review.
I can not enter the Aliexpress account: Errors when entering a password
Check:
- input language;
- caps Lock button
In extreme cases, activate the function Forgot your password And follow the tips of the system.
I can not enter the Aliexpress account: Possible account blocking
The table describes all possible reasons for blocking access to the site section Personal Area.
| The reason for the blocking | Explanations |
| The account was left without confirmation. | Check the email and follow the link that the site service provided to you. |
| Verification of information. |
As a rule, the administration notifies its actions. A notification letter comes to an electronic mailbox or appears in the form of a pop-up window at the entrance to the personal account. As a result of the audit, the administration may request additional information about the buyer, whose account is checked. |
| Frequent change of payment methods. | The administration of the site is very careful about customers who use several bank cards and web-pits to pay for their purchases. |
| Low buyer rating. | Do not forget that both sellers and buyers have a rating. The lower your purchasing rating, the more questions to you have the administration of the trading platform. |
| Frequent execution of orders without subsequent payment. | Among the customers of Ali there is an opinion that a deferred payment of the order can push the seller to provide an additional discount on the goods. However, if such a situation is repeated from the order to the order, the system automatically enters the account in the list of unreliable. |
| Frequent discovery of disputes. | Before entering the dispute, carefully check all your arguments. If the dispute is open to the “even place” without confirming the seller’s guilt, the administration reserves the right to block the account. |
| Payment of an order from someone else's payment card. | Even if this is a map of your close relative, the Aliexpress administration does not know about this and this is an occasion to block your account in order to avoid problems. |
| Work with Ali seller outside the trading platform. | Avoid such a situation, even if the seller himself offers them. This is a direct violation of the rules of the trading platform. |
If the account is still blocked without the possibility of recovery, you will have to open a new one. However, keep in mind that the system will check your IP address and if it coincides with the address of the blocked account, all your efforts will be unsuccessful.
Why can't I go to an account from a mobile phone to Aliexpress?
Possible reason:
- malfunctions in the application of the application;
- engineering works;
- unstable work of a mobile network;
- improper entry of a login or password.
How to enter Aliexpress in Russian if you forgot the password?
- Go to the main page of the site, open the menu my aliexpress and activate the button To come in.
- In the window opened, activate the line Forgot your passwordand follow the tips of the system.
Video: how to avoid ban on aliexpress | Rules Refund AliExpress
Hello!
Maybe I'm a fool, but I just can’t enter the Aliexpress personal account! When pressing “to enter”, an advertisement for earnings on aliexpress is opened with an iconic form for entering a login and password. Help!