Content
- How to track the parcel with Aliexpress in the application on the phone: Instruction
- How to extend the protection on Aliexpress in the application from the phone: Instruction
- How to open a dispute on Aliexpress in a mobile application?
- How to leave or change the review on Aliexpress in the application?
- Copons in the mobile application Aliexpress
- Video: How to track the parcel with Aliexpress?
How to track the parcel with Aliexpress in the application on the phone: Instruction
Some parcels are not tracking in Aliexpress, but the main part of the parcels is still tracked. It is very convenient to track your parcel in the application:
- Go to " My orders»
- Click " Tracking»The right product
- The tracking window will open in front of you
Important: information on the condition of the parcel is updated once every few days. In the settings of the application you can make notifications about moving the parcel.
![Tracking the order with Aliexpress in the application](http://heaclub.ru/tim/db74e07e1b8577d85d098010d1fdc58a/otslezhivanie-zakaza-s-aliyekspress-v-prilozhenii.jpg)
In addition to this method, use the tracking services for these links.
How to extend the protection on Aliexpress in the application from the phone: Instruction
If there are several days left before the end of the defense, but there is still no package, you have two ways:
- Open the dispute and return your money
- Request the extension of the protection and wait for the package
From a mobile application, you cannot extend the protection yourself. If you want to extend the protection, write a message to the seller, it will extend the protection. For this, in " My profile"Click" Confirmation is expected" and then " Contact the seller«.
![How to extend the protection of the buyer in the mobile application Aliexpress](http://heaclub.ru/tim/2bc182e01eb4078e508fd485080522c0/kak-prodlit-zashitu-pokupatelya-v-mobilnom-prilozhenii-aliyekspress.png)
Or go to the full version of the site and extend the protection yourself. Go to the full version of the site Aliexpress You can from a mobile phone browser. For this you need:
- pull the cursor on " My profile", Click" My orders«
- select the right order
- press " Read more«
- then " Extend the protection«
- control that the protection is extended
![How to find my profile for aliexpress](http://heaclub.ru/tim/50dccd7f2588e410e2384e38994f2d68/kak-naiti-quotmoi-profilquot-na-aliyekspress.png)
Ask for protection in advance for about 10 days. It happens that the seller for some reason did not extend. Remind him of an extension with a letter. In case of no extension of the defense (the seller refused or never answered), open the dispute.
How to open a dispute on Aliexpress in a mobile application?
If you have not received your order or remained unhappy with the quality, you can open a dispute on Aliexpress.
Important: the dispute can be opened within 15 days after confirming the receipt of the goods. You received, carefully examined, checked the goods in action, remained unhappy and opened the dispute.
- To open a dispute, go to your profile
- Click " My orders»
- Select an order by which you want to open a dispute
- Click " Open dispute»
- Indicate the reason
![How to open orders in the Aliexpress application](http://heaclub.ru/tim/d5d81e6b28afa38372f55cc87154aa99/kak-otkrit-zakazi-v-prilozhenii-aliyekspress.jpg)
![Opening a dispute in the Aliexpress application](http://heaclub.ru/tim/9fbb5909619e198464fb2b2c19b92a03/otkritie-spora-v-prilozhenii-aliyekspress.jpg)
In a mobile application, it is convenient to track disputes by orders.
How to leave or change the review on Aliexpress in the application?
- If you confirmed the receipt of goods in a mobile application Aliexpress and you want to leave a review, go to " Your profile". Click there " Review is expected»And leave your feedback about the product.
- You can supplement the review by going to " My orders».
![How to supplement the review in the Aliexpress application](http://heaclub.ru/tim/761309c38bcea7fa1a1d059a1663ef0f/kak-dopolnit-otziv-v-prilozhenii-aliyekspress.png)
Copons in the mobile application Aliexpress
AT profile mobile application there is a tab " Payment and coupons". There are coupons 2 species:
- Coupons Aliexpress
- Sellers coupons
The coupon makes it possible to get a discount set by the seller for all goods or for a certain product. Copons have expiration dates, you need to spend them during the action of the action. If the coupon is displayed in gray, then it is already invalid.
![Coupons in the Aliexpress application](http://heaclub.ru/tim/254b8fc0106eadf4014d124523b427fb/kuponi-v-prilozhenii-aliyekspress.jpg)
Important: Coupons are provided to beginners for the first purchase in the application AliexpressUse this chance.
You can also get a coupon by exchanging it for coins. To do this, participate in coins draw:
- Go daily to the tab " Mobile bonuses».
- For every day you will be charged coins.
- You can play here in the lottery, paying it with coins.
- After you accumulate a certain number of coins, you can exchange them for coupons from sellers.
- List of offered coupons in the same tab.
![](http://heaclub.ru/tim/13b98714b5f355de4f55ffdad6c42982.jpg)
![Coins can be exchanged for goods](http://heaclub.ru/tim/68c7f8f63abcf9c5d3e06f97508812d3/moneti-mozhno-obmenyat-na-tovari.png)
Application Aliexpress Created for convenient shopping. With the application you can not only have quick and convenient access to the store Aliexpressbut also receive profitable discounts and offers.