Lamoda - return of goods: form, conditions, registration, terms. Lamoda - conditions for returning shoes, marriage, goods, mail

Return of goods to Lamoda: how to quickly return the goods.

Content

With the advent of online stores, even men and children fell in love with shopping! What could be better than the choice of clothes without leaving home? No more tedious trips and narrow fitting rooms! But in order for the Internet shopping to deliver only pleasant emotions, you need to choose a reliable store. This is exactly what is the site Lamoda!

Of course, distance purchases have so many undeniable advantages that you can take a whole article on them, but it also does not fit the goods ordered on measurements.

This article will just talk about the return of the goods acting on the resource Lamoda.

It is worth noting that the store Lamoda there is its own delivery serviceworking in 66 cities of Russia.

Address delivery by courier is convenient in that the store employee will wait until you try the goodsAnd pay only for the one that will completely suit you.

Methods and forms of return of goods: General conditions

For goods ordered on the site Lamoda.ru, with the exception of goods put up by partners, there is the possibility of a return within 14 days, not counting the day of purchase.

There are return shares, for example: goods purchased for Lamoda.ru Until 05/10/2016, you can return until 05/10/2017.

Exchange/return rules: General conditions

notethat the return of the goods is carried out exclusively by new (without signs of socks), with attached tags and in proprietary packaging (box). In other cases, the return of the goods will be refused.

Lamoda - Return by mail: address and conditions

If your city does not have courier delivery from the store Lamoda, there is an opportunity to get goods with other courier services. Has the goods did not fit in size, color or styles or other criteria?

It is no problem can I return By sending Russia by Russian Post to the address of the head office Lamoda: 140150, Moscow Region, Lovkovo, A/I No. 47, “buyshuz”.

Be sure to put the printed and signed application for the return of the goods into the parcel.

After receiving the parcel and making the return, money for the goods will be returned to the buyer.

Lamoda: application for return form

So, if you are faced with the need to do return to the Lamoda store, this is simple to do. It is enough to go to your office on the Lamoda website, go to section " My orders". Find the order, as well as the goods from the order, if there were several of them in the order, select and fill out an application for a return in the online format. The statement is intuitive, but Lamoda store employees took care of the filling instructions.

After filling out the application, it must be additionally printed, signed and attached to the returned product.

So, the return should consist of the goods that you decide to return, the check on payment (or its copy) and the signed application.

You can deliver the parcel in any convenient way indicated on the site, regardless of how you received the parcel.

On the fact of receipt of goods to the warehouse Lamoda, you will receive an information message (SMS). After that, within 10 days, the amount will be returned to the account specified in the application.

Lamoda - Return of goods: Sample of filling

Online store Lamoda strive to achieve perfectly comfortable conditions for distance purchases. For customers who first fill out an application for the return of the goods, the company's employees were written instructions for filling out, as well as an example.

Possible options for returning goods

For residents and guests of the city, Moscow has the opportunity to give the parcel to the warehouse Lamodapersonally at the addresses:

m. Barrikadnaya, Maly Konyushkovsky Lane, 2, daily from 10:00 to 22:00
m. Borovitskaya, st. Znamenka d. 7, p. 3, daily from 10:00 to 22:00
m. Taganskaya, Nikolayamskaya, d. 21/7 p. 3, daily from 10:00 to 22:00

For residents and guests of the city of Stavropol, a warehouse is located on the street. Mira d. 276.

For residents and guests of the city of Volgograd, a warehouse is located on the street. Prague d. 16a.

Just as the return was previously reported can be sent by sending by Russian Post.

If the goods are received at the order of issuing orders Pick-up.ru, a return can also be carried out in the same paragraph. Before returning, check whether you put an application for a return, carefully stock up the parcel and swing with tape.

Return of the marriage of Lamoda: conditions, terms

Chain of stores Lamodavery carefully monitors all shipments, and also cooperates only with reliable suppliers. Each product is carefully checked before sending, but, unfortunately, a marriage is still occasionally found that cannot be detected without fitting.

Such a return is carried out during 14 daysat the same time, the goods should not have traces of socks, there should be tags on the product, and the goods are also returned in the original packaging.

Return of the marriage of Lamoda: conditions, terms

Be sure to invest for a refund, in which indicate where exactly the marriage, as well as the details for the return of funds.

If the warranty period has expired, but you discovered a defect, do not be upset. You can contact an independent examination, and if they confirm that the specified defect is a factory marriage, you can return the goods, as during the warranty period, but with the conclusion of an independent examination.

Return of shoes Lamoda: conditions, terms

Special attention deserves feeding the shoes of a failed within the warranty period. You can return shoes throughout the guarantee period established by the manufacturer.

It should also be borne in mind that the warranty period does not begin from the date of purchase, but from the day the corresponding season occurs.

The start of a guarantee for shoes:

winter shoes - from 01 November to 01 March
demi -season shoes - from March 01 to May 01 and September 01 to November 15 (the next date is taken from the day of purchase)
summer footwear - from 01 March to 01 May