We find out the state of the order on LamodaWe track the parcel.
Content
Buying on the Internet is easy, funny and comfortable! After all, choose things for the whole family with Lamoda You can do anywhere: at home, at work, in transport and even meeting with friends.
Lamoda provides an opportunity to choose as in the browser of the computer, and in mobile applications.
Shoping with Lamoda It is profitable, convenient and comfortable!
For those who first decided to visit the site Lamoda We offer to get acquainted with the video instructions on registering and making the first order in the browser (see below).
Video: How to place an order on lamoda.ru?
For those who want to install a mobile application and order through it, a special article Instructions with step -by -step description and photo.
Are there any questions? You can always ask them to employees Lamoda by phone:
- +7 (495) 134-00-40 for calls from Moscow
- 8 800 333-14-48 Free calls from regions
In the online chat located in the lower right corner.
And also in Viber, WhatsApp, Telegram By number + 7 (915) 079-33-11 (Chat works from 9:00 to 21:00 (Moscow time)).
This article is devoted to the status of orders for Lamoda. What does each status mean, and at what stage the delivery of goods is.
Lamoda online stores statuses
When creating an order on Lamoda We recommend that you go through the registration process. This will help in the future to monitor the state of the order, as well as receive special offers for registered users.
To find out the status of the order, as well as at what stage the delivery is located in your personal account, in the section My orders.
After creating the order and its confirmation, the created order will appear in the section of my orders. For some time (most often within a few minutes), an employee of the store will contact you to confirm the order.
If necessary, at this stage you can cancel the order.
The next stage is a SMS notification that your order is transferred to the delivery service. The same information is displayed in your personal account.
Upon the fact of the arrival of the order, the client receives an additional SMS notification that the order awaits at the issue point, or a call from the courier to agree on the receipt of the order.
Lamoda: how to see, check the status of an order?
In order to independently track the movement of the parcel, you need to select the delivery service that you selected and enter the order number into the search line in the below list.
For the Russian Post, it will be necessary to introduce a package identifier (indicated after departure).
It is also worth noting that the condition of the order, delivery time and other questions can be asked by phone, in chat, by e-mail help@lamoda.ru employees Lamoda. The answer will come as soon as possible.
We hope this article was useful and answered all your questions. If not, write your questions in the comments - we will definitely help you understand all the intricacies of electronic purchases!
Video: lamodamobile app
