Sometimes VKontakte applications are faced with the fact that it does not work. Let's find out why this happens and what to do with it.
Content
Users of a large social network VKontakte often have questions about its use. One of the problems that users have to face is that sometimes the mobile application does not work. Not everyone will immediately figure out what the reason is, because each user has a different level of knowledge. In our article, we decided to figure out why the VK application does not work and how to solve the problem.
VK app for android, iOS does not work: Reasons
Did you open the VKontakte application on the smartphone and it suddenly stopped working? Or maybe it slows down very much? In this case, there may be several possible reasons:
- You cannot come in due to an infection of the smartphone with a virus
- VKontakte conducts technical work or uploads updates
- You use the old version of the application
- The memory of the smartphone is filled and it cannot work normally
As a rule, all these problems are solved and eliminated from it is not difficult.
The VKontakte application does not work - what to do?
So, if your VKontakte application does not work, then first of all make sure that the problem is really on the phone. To do this, go to the page from another device. If everything is fine, then the matter is really on the phone and you need to solve the problem.
- So, after we convinced that VKontakte works, we go to Google Play and find the section "My applications".
- Go into it and find VKontakte on the list. If the button is displayed on the contrary "Update", so you have an old version of the application and therefore you need to update it. To do this, just click on the button and the update program will start.
- If any updates are not available to you, then install any antivirus and check the smartphone for viruses. All of them are available in the official store and for free.
- Additionally, we advise you to install the application cleaning application. One of the best today is Clean Master. Install it and start cleaning.
After all these actions, the application should earn, and if nothing helps, then in this case, reinstall the application or drop the phone to the factory settings. Use the latest solution to the problem in the most extreme cases.