How to make and issue a return of the goods to ASOS step by step: conditions of free return, instruction. ASOS goods return points and the return address of the goods through the Russian Post. How much is the return of the goods to ASOS via Boxberry, how to track, how much to wait for money?

Find out in the article how to make a return of unsuitable or defective goods to the ASOS online store. Also see the information about how much you will have to wait for the money paid for the purchase.

Online store Asos Swiftly gaining popularity among buyers. After all, there are almost all new mods of fashion. Women, men on this portal can buy clothes, stylish accessories of good quality.

The site interface is as simple as possible, so finding the desired thing is not difficult. But buying a product is not such a difficult procedure. Many customers are interested in the question of how to make a return if the purchase is not the same as in the picture or the size of the clothing did not fit the buyer. Let's look at the details on this issue.

Free return conditions for ASOS

In most cases, the client himself pays back for sending the goods. However, if the goods turned out to be defective and you still do not want to pay for transportation, then you can send a thing using the service Boxberry. Departments of this service exist throughout Russia. They are located in 320 cities of the Russian Federation.

Conditions return The following:

• The return is made within twenty -eight days from the moment the product is received.
• If the goods were returned in improperly, it was worn, then there will be no refund.
• Not accepted goods with a note: + (underwear, tights, etc.).
• Please note that if you received a discount by order, then it will be taken into account when returning funds for the product, that is, it will simply be deducted from the cost of the goods. You will receive less money than indicated in the price tag on the purchased product.

How to make and issue a return on the ASOS step by step: Instruction

If you are not lucky and the clothes came the wrong color or more than that - defective, then you will have to make a return. The procedure is quite simple, but requires attentiveness.

To return you will need to make the following:

1. Enter your office in the online store, fill out form of return. Print it.
2. If the goods are defective, then write in aSOS support serviceThen you will have the opportunity to get your money for delivery of goods back. You will need to provide a check of the carrier’s services for the support operator.
3. It will be free to send goods only if you use the transport service Boxberry. Other carriers will not cost you free.
4. Send the goods back to the address of the online store ( Great Britain - Asos , Barlby Road , Selby , Yo 8 5BL , Uk).
5. Expect a refund.

ASOS goods return points and the return address of the goods through Russian Post

You can send the package back by different carriers, including russian Post. It is more profitable to make a departure by a ground parcel (small package). The price of services depends on the weight of the parcel, dimensions.

The goods can be packaged in the wrong package in which it was sent to you, the only thing that the return form should be laid in the parcel. The thing should be the same as when receiving, all the labels must be preserved. In the UK, the employees of the online store will check the departure. If everything will be in perfect order, then the return of the funds will go to your card.

Delivery dates vary a little, it all depends on which city you live in. The package will reach the recipient for about 21 days.

Return of goods to ASOS to Boxberry

You can completely make a sending of the package in Asos transport service Boxberry. For this:

1. First, fill out an application for a refund, wrap the thing and application to the packaging material
2. Take your passport
3. Go to the point of this transport service
4. Distribute the shipment of the goods
5. Get an invoice with a parcel number, by this number you can track the departure.

Return of goods to ASOS on Skynet

Transportation service Skynet Worldwide Express Also gaining popularity among customers, thanks to the service. In Moscow there is an office of this company. To your clients Skynet Offers the following conditions:

• Carrying out the shipment of goods to the store Asos Right from the house. Enough to call on the phone +7 (464)-553-88-13and indicate the order number. In this case, the cost of delivery of departure back varies within 33 $.
• You can also visit the office on your own at: 105613 Moscow, Izmailovskoye Shosse, House 714 G-D, Office 7-G4. There and make a return to the online store. In this case, the price of transportation will be $ 16.

Return of goods to ASOS via Shophelp: Conditions

Trade platform Shophelp -This is a network of stores and mini-shops, an online store is also represented here Asos. Again, if you order a thing on this trading platform, then the rules for return for the store Asos remain the same.

How to track the return of the goods to ASOS?

In any transport company, if you make a return, they are assigned a track number by which you can find out where the departure is currently. For example, you can track the parcel sent by Russian Post on the portal here.

How much money to return the goods with ASOS?

After sending an inappropriate thing to an online store Asos The funds will not immediately return you back. First, the parcel will reach the recipient, after which the employee will check its contents, only after the procedure you will receive a message that the goods were received by e -mail.

A refund will come to you within 1-3 days. However, it is worth considering that bank accounts, cards are not instantly, sometimes the procedure is delayed up to 8-10 days.

IMPORTANT: If you have other questions about the return of the goods, you can always contact the Support Service of customers of the store Asos. Here There is a contact details of the online store.

Return of goods to ASOS: Reviews