Return of Lamoda goods through Russian Post: return address, return application, conditions, terms, reviews. How to return the parcel to Lamoda by Russian Post?

Return of goods to Lamoda is a simple procedure. Read the article on how to do it correctly.

The Lamoda online store was opened with the support of an investor from Europe-Rocket Internet. This online retailer is known for almost everyone from Russia and other CIS countries.

• Currently, such well -known world -famous corporations are invested in Lamoda: Tengelmann Gr., Holtzbrinck Ventures, Kinnevik, JP Morgan A. M., IFC.
• Another important investor is PPR Group. This corporation owns brands such as Gucci, Yves Saint Laurent, Puma and Volcom.
• Therefore, as products offered on Lamoda, there is no doubt. But the situations are different, and often the buyer has to return the product to the seller. How to do it correctly and arrange?
• If you are a newcomer in the world of Lamoda, then quickly and easy to place an order will help instructions on the site here. You can ask any question about a product or delivery to the company’s polite managers by free phones: for Muscovites: +7 (495) 134-00-40, for residents of other regions:  8 800 333-14-48, for Belarus: +375 (17) 388-04-09.
• Even if you are a newcomer in the world of online shopping on Lamoda, read an article about a return. Perhaps this information will also be useful to you.

The deadlines for returning goods to Lamoda by mail?

Each buyer has the right to return the acquired things, accessories and cosmetics, if they are not suitable for him, within two weeks, not counting the day of ordering products. Therefore, if we talk about the timing of the return of goods to Lamoda by mail, then we can say with confidence that no matter how much the package will go, you must send it no later than 14 days after the purchase.

If you purchased branded products until May last year, then you have the right to return to the seller for 365 days. Such terms of the return of products apply to Lamoda.

Conditions for returning goods to Lamoda by mail?

It is easy to return the purchased brands to this company. To do this, the buyer must fulfill all the conditions for returning the goods to Lamoda by mail. Do the following:

• Fill in all the columns in the form of a real -time return.
• Print the application form and sign.
• Collect the parcel, which should consist of such documents and products: the thing itself, the signed application, the check.
• Take the parcel to the mail and send the addressee. Wait for SMS about the receipt of the product to the warehouse of the company. After 10 days, receive money to a bank account.

Important: do not forget to sign the application, otherwise your application will be rejected. Also, a check that was delivered to you with the purchased product should be put into the parcel.

How to fill out an application for a return to Lamoda?

Often people are lost - they can’t fill out the application in real time. How to fill out an application for a return to Lamoda? Full the following stages:

• Enter the page of your personal account by authorization. At the top of the page opened, click the "Profile" button.
• In the drop -down menu, click on the "My Orders" tab.
• Mark the order from which you need to return the products. Mark the goods and indicate the reason for the return of things.
• Mark the way of returning money. Enter the necessary data and press the "Next" button.
• Then go to your mailbox. Open the letter from Lamod with the application form.
• Print the form on the printer, put a signature.

Put this paper into the package with the check and product and feel free to send it by mailing.

The address of the return of goods by mail to Lamoda

When sending a parcel by mail, it is important to correctly indicate the recipient. The address of the return by mail to Lamoda: Index - 140150, Moscow Region, Lovkovo, A/I No. 47, "buyishuz".

Contact phone of support service for returning goods to Lamoda

You can solve the problem about the return of products through an electronic mailbox. Write in Lamoda: Claims@lamoda.ru. Everyone can turn to competent employees of the company through the feedback form, which is on the main page of the site.

But, if it is more convenient for you to call, then you need to know the contact phone number of the support service for the return of the goods to Lamoda: for residents of Moscow: +7 (495) 134-00-40, for regions:  8 800 333-14-48.

How to find out the cost of the return of the return to Lamoda?

When the buyer wants to make a return of goods, he is interested in information about tariffs. How to find out the cost of the return of the return to Lamoda? Find out the cost and terms of delivery of the parcel with returned goods in the department at the mail or on the official website of the Russian Post.

Return of Lamoda Product through Russian Post: Reviews

Many buyers are afraid to return the goods to Lamoda by mail. After all, the package can be lost, and things are expensive, especially, branded clothes and shoes. Read reviews about the return of Lamoda goods through the Russian Post.

Polina, 26 years old

With the return of the goods to Lamoda, everything worked out. I ordered 6 positions for her husband - 2 cardigans, 2 shirts and 2 jackets. Everything was at the time, except for jackets. I had to be puzzled by a return. I learned all the necessary information about the return, collected the parcel, wrote the address. I took it to the mail. After 2 days, an SMS message came to the phone that the goods entered the warehouse. After another 2 days, they returned the money. Everything is clear, fast and simple!

Oleg, 30 years old

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