Content
- How to purchase goods in the Lamoda online store on the catalog?
- How to choose the right size of clothing and shoes in Lamoda?
- How to save on lamoda.ru?
- What methods of delivery of goods exist in Lamoda?
- How to refuse to order in Lamoda?
- Return of goods to Lamoda
- How much time to wait for money if I returned the goods to Lamoda?
- Video: How to save on Asos and Lamoda?
How to purchase goods in the Lamoda online store on the catalog?
Online store Lamoda gaining wide popularity among those buyers who are actively monitoring fashion.
- The site has full version To order from a computer and laptop: lamoda entrance here.
- And mobile version: entrance to Lamoda here.
- There are over 1000 brands in the store catalog of the store female, male, children's clothing and shoes of various price categories.
- In the catalog you can find well -known clothing companies of both Russian and European brands.
- On the Lamoda website there is a detailed instructions for finding goods and placing an order. You can see and study the instructions, after passing this link.
- You can contact the orders of the order and for consultation on the details of the order by free phone numbers: +7 (499) 750-14-50 D.la Moscow8 800 333-14-48 for regions
How to choose the right size of clothing and shoes in Lamoda?
See more detailed tables on the official website of Lamod this link at the bottom of the page.
If you first buy clothes through the online store, then problems with the choice of size may arise until you perfectly decide on the right one.
Buyerswho are gathering in the future to often make orders via the Internet, you can give several recommendations:
- It is better to try on the products you like first in ordinary stores, only then purchase products on the Internet. Over time, you can indicate with confidence the size suitable for you.
- Try to compare the parameters of clothing and shoes of various manufacturers using special tables for this on the site of Lamoda.
- At first, you can make an error in choosing a size. There is nothing wrong with this, since there is the possibility of returning the goods.
How to save on lamoda.ru?
To receive discounts on goods in Lamoda, you must actively monitor the promotions on the main page of the site Lamoda.ru.
During the period of sales, discounts can be 10-90%.
What methods of delivery of goods exist in Lamoda?
There are several options for delivery of goods.
The most optimal customer chooses when placing an order.
Courier delivery
This type of delivery is absolutely free and available to most cities of the Russian Federation.
- Delivery is carried out within a few days.
- The client has the right to try on the order-this is assigned 10-15 minutes.
- Couriers can also take several units of the ordered goods with them so that the buyer choose the most.
Delivery of goods by mail Lamoda
When choosing this method of delivery, wait from 8 to 39 days to wait.
It all depends on the area in which the client lives. For delivery, payment is charged in the amount 2%.
Pickup
Samozov is available only to residents of Moscow and St. Petersburg.
- When choosing such a method, the client must personally arrive in the appointed place in order to pick up the order.
- It is provided 10-15 minutes to try on goods.
How to refuse to order in Lamoda?
Using the customer support service you can draw up a refusal of goods.
You can write by e -mail:help@lamoda.ru
- To do this, indicate the order number, and wait for the notice in the form SMS Order cancellation messages.
- You can use another way to refuse by typing a free phone: for residents of Moscow - +7 (499) 750-14-50,
for other regions of Russia - 8 800 333-14-48
Return of goods to Lamoda
Sometimes, for some reason, the product does not satisfy the requirements of the buyer.
The reasons can be different, but the outcome is one - it is necessary to return the purchase within 14 days.
There are several ways to return the goods:
- Refuse to purchase on the day of delivery by courier
At the same time, the client does not lose anything, because the commission for courier delivery is not charged.
- Return to the Moscow Point of Reception
The client can return the goods in Moscow to the addresses indicated on the official website of Lamoda in this link.
IMPORTANT! It is necessary to have a document confirming the identity of the buyer, a check, an invoice for a product and an application (according to a model with site Lamoda.ru).
- Return through the postmate PickPoint
Through it, you can return the goods received at the postmate or PickPoint issuing point.
The presence of a postamat in your city can be checked from the official Lamoda website for this link.
- Return by mail
You can return the goods through any post office located close.
Send goods (with a list of necessary documents) should be at the address: 140150, Moscow region pos. Bykovo, a/I No. 47, "buyshuz".
You can make a refund without a check within 14 days (if there are other documents). The statement must indicate the absence of a check.
If you have additional questions about returning the goods, write to the mail claims@lamoda.ru Or use any means of communication described above.
How much time to wait for money if I returned the goods to Lamoda?
The money is returned within 10 days.
Funds are transferred to a bank account or through postal transfer.
Video: How to save on Asos and Lamoda?
